[Type]: App Re-Desing
[Client]: Amazon flex
The primary objective is to Re-Desing the workflow for the delivery process in the app. The main goals are to lead efforless interactions and facilitating user delivering experience.
Amazon is one of the largest technology companies in the world: it ships billions of packages every day. Amazon Flex is an application that allows people to work as a side business delivering packages to end customers. These same employees are one of the main links in the last mile of Amazon's logistics chain.
Development of a user interface that provides a hassle-free experience and user-friendly environment for delivery process improvement.
Empathy is the first step in developing a proposal and understanding the user in depth, so UX research was conducted and described below.